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All the Fine Print

  

  •  Where are we going on my tour? The advance itinerary at booking is subject to change. An updated itinerary will be emailed to all participants at least 30 days prior to departure. Occasionally, last minute changes may happen due to circumstances beyond our control such as weather, local unplanned closures, late arrival of aircraft etc.

  • What's included? 4  star eco-friendly hotel accommodation when available (double/triple occupancy) single occupancy available upon request for an additional charge. Breakfast each day and the dinners specified for your tour, all ground transportation, guide services, site entrance fees and gratuities.

  • What's not included?  Trip cancellation insurance and meals and extras not mentioned above.

  • Are Green or Sustainable tours more expensive? The costs to hotels and restaurants who are committed to conservation is often higher than those who are not. In addition, Traceless Tours books 4-star hotels when available while most standard tours offer 3-star accommodations or lower. Even taking these points into consideration, Traceless Tours prices are generally comparable with other companies.

  • What holds my place? For most of our tours, an $800 deposit secures your reservation on the tour of your choice. Check your particular tour detail page to confirm. Reservations are accepted on a first come first serve basis, as space is limited.

  • I paid my deposit for 'such and such' tour. When will I receive more details? If I have specific questions about your reservation, I'll reach out within a couple of days. Otherwise, group emails begin between 6-7 months before that tour starts. You'll receive a series of emails with lots of info and a few questions about dietary preferences and accessibility. Sometimes these group emails will go to spam so make sure you add "info@tracelesstours.com" to your contacts. 

  • When is the total due? Unless otherwise stated, the 2nd of 3 payments is due 6 months before the tour and the 3rd payment plus any single supplement fee is due 60 days before the start of tour. 

  • What is the cancellation policy?

  1. The deposit of $800 is non-refundable except under the following conditions: (1) You or we find a person to replace you on the tour, or (2) The deposit is transferred to a future tour.

  2. The following cancellation charges apply (per person of total tour price):

  3. 120 – 90 days prior to departure 30%

  4. 90 – 60 days prior to departure 50% but ONLY if your spot can be filled. If it cannot be filled, there is no refund.

  5. 60 days or less prior to departure or no-show 100% of total tour price 

Covid-related Refunds: Note that there is no leniency given for Covid concerns at this point. Venues will not refund us unless the country restricts us from entering so we cannot accommodate refunds due to Covid concerns. We will of course follow safety precautions on the tours.

  • What is the refund policy for Teaching Retreats? There are no refunds on teaching conferences.

 

  • Should I purchase Travel Insurance? Absolutely. I cannot urge this strongly enough. Refer to our cancellation policy above. If you have an unavoidable issue and must cancel, depending on your time frame, your only recourse may be travel insurance. Insurance recommendations will be sent with your tour info.

  • Booking Flights: Please book directly with airlines or through your travel agent, if possible. Third party booking websites have caused many issues with our travelers in the past. Also if possible, avoid a connection at Heathrow. Note for those who are first time overseas travelers: you will leave the day before you arrive!

  • Can you accommodate disabilities? Of course we can arrange for easy access hotel rooms if available when you book your tour. Please let us know asap. However, be advised that our tours do include quite a lot of walking so there may be many parts of our journey that are not accessible to various needs.

  • When should I arrive? You may book your flights to arrive the morning or early afternoon of the first day.  There will be time for rest and leisurely sight-seeing close to the hotel before we meet as a group.

  • I would like to arrive in Edinburgh early and stay in the same hotel we will be staying in for our tour. How do I do that? You will need to contact our hotel associate, whose name and email will be provided in your group emails.

  • Tipping: I'm often asked about tipping in Scotland. It is much less expected than in the U.S. However, for waitstaff at restaurants, 10-15% is nice. For bartenders, it is not expected for each round of drinks. However, if you are paying with cash, you may tell them to keep the change or "buy them a drink" if you are settling up. For your tour, gratuities to hotel staff, driver, local guides and waitstaff for the 4 group dinners are included. If you wish to tip your tour guide at the end of the tour, that is lovely but not expected.

  • What should I pack? For our Scotland tours, keep in mind that it is an unpredictable place at any time of year. It's best to bring layers including sweaters and a raincoat. The weather can change from warm to cold to rainy and back again in a matter of a few minutes so keep this in mind and dress to peel off and add back on. There is a fair amount of walking so bring comfortable walking shoes and one pair of all weather foot wear for hikes. There is no need for dress clothes but you may want to bring something akin to business casual for a nice dinner. For all locations, we will send packing suggestions to all participants as the time approaches.

  • Should I bring my guiter, violin, etc on the Music Tour? If you like! There are times and places on the tour for musicians in each group to meet and play and sing, either in small groups or the whole group, if that is of interest. 

  • How much walking will there be? That depends on your tour. The music tours have minimal walking. We will have some city walks of a few blocks and we visit the Birks of Aberfeldy, where we spend a couple of hours. It involves some steep steps but you can take it slow and enjoy or choose to only go so far! It's a magical place and you'll be so happy if you see the whole loop. Most feel these tours are a good balance of active and passive experiences.

Note: For the Sacred Scotland tour, we visit some places off the beaten path, such as Finnich Glen, believed to be a former meeting place of Druids where we will be holding onto a rope for parts of it, and some other places that I don't name because locals don't want tourists to bombard. We will visit the Fairy Pools of Skye and take in several hikes to hidden bridges and waterfalls. This tour requires more mobility and is not recommended for those with any limitations. 

  • Waiver of Release - All tour participants will be required to sign a waiver releasing Traceless Tours from responsibility of injury or mishap.

   

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